Order Tracking

Please note due to the pandemic situation, many orders may face delays and increased shipping times. This means that 7 – 22 business days for shipping could be more, anywhere in the range of 10 – 30 business days or so. Rest assured we are working tirelessly to fulfill all orders and we really appreciate your patience during this difficult time.

In case you have any concerns or question, please do not hesitate to reach out to us at support@crestwoodmerchants.com


Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from support@crestwoodmerchants.com with your tracking number included in it.

Depending on Order Volume, this may take between 2-5 business days. Once you receive the email, follow these steps to easily check on your Delivery Status.

1. Visit the website : https://www.parcelsapp.com/en/

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2. Enter Your Tracking Code, provided in the Shipping Confirmation Email.

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3. Click the “Track” Button

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Things to Keep in Mind:

  • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
  • Depending on the destination, the order may take 7 to 12 business days to be delivered.
  • Please make sure to double check the description to see the delivery time frame for your specific country.

Have any questions?

Please view our FAQ.

For any further assistance, don’t hesitate to e-mail us at support@crestwoodmerchants.com and we’ll be more than happy to assist you.

Happy shopping and keep spreading love!